Answers from your store
Your products, policies, shipping and FAQ pages. Nothing made up.
AI support for online stores
An AI support agent
built for your store
It answers from your products, pages and orders, and hands the chat to your team when it isn't sure. Built by us, just for your store.
Product
It does the boring 80% of support
Not a generic chat app. We build it around your store, so it answers the way your team would.
Finds products
Searches your live catalogue and replies with what's in stock, the price and a link.
Checks orders safely
Shares order status only after the customer confirms the email on the order.
Links the right page
Selling a bag, returns, sizing: it sends the customer to the page that handles it.
Hands off to your team
When someone asks for a person, or it isn't sure, the chat lands in your inbox with the history.
Built just for your store
Trained on your products, policies and tone. Website chat, WhatsApp, Instagram and email in one inbox.
How it works
Live in days
Three steps. No new tools for your team to learn.
- 1
Short call
We learn your products, policies and the questions customers ask most.
- 2
We build it
Your agent, trained on your store, with your branding and your channels.
- 3
You go live
One line on your site: WooCommerce, Shopify or custom. We keep tuning the answers every month.
Pricing
One plan. No tiers.
- SetupCustom, quoted per store
- Included replies1,000 / month
- Extra replies$0.03 each, billed at month end
- Hosting and updatesIncluded
- Team inboxWeb and mobile app
Contact
Get it on your site
Tell us about your store. We reply within a day to book a short setup call.
Or email hello@zais.chat
FAQ
Questions
Does it work with WooCommerce and Shopify?
Yes. We connect to your WooCommerce or Shopify store for products and orders. Custom sites work too; we'll check yours on the call.
Which languages does it speak?
It replies in the customer's language: English, French, Bengali, Spanish and most others, using your store's information.
Does it make things up?
No. It answers only from your store's own pages and products. If it doesn't know, it hands the chat to your team.
Is it a generic chatbot?
No. Each agent is built for one store and trained on its products, policies and the way its team answers. Your conversations and customer data are never shared with other stores or resold.
Can my team still reply?
Always. Your team sees every chat in one inbox, on the web or the mobile app, and can take over at any time.
Your store, answered.
A short call is all it takes to start.
Book a setup call